Privacy Policy
Last updated: April 2026
1. Data controller
UniversoUSB is responsible for the processing of personal data you provide through this website.
- Company: UniversoUSB
- Location: Caracas, Venezuela
- Email: contacto@universousb.com
2. Data we collect
We only collect data you voluntarily provide through our contact form:
- Name
- Email address
- Phone number (optional)
- Company (optional)
- Message content
3. Purpose of data processing
We use your data exclusively to:
- Respond to your inquiry or quote request
- Send you the requested information about our products and services
- Follow up on your request commercially, when applicable
We do not use your data to send newsletters, mass emails, or unsolicited advertising.
4. Legal basis
The processing of your data is based on your consent, given when you complete and submit the contact form.
5. Cookies
This website uses only strictly necessary cookies for its operation (e.g., Google Tag Manager if configured). We do not use third-party tracking cookies or collect browsing information for advertising purposes.
6. Data retention
We retain your data for a maximum of 2 years from the last communication, unless a legal obligation requires a different period. After that time, data is securely deleted.
7. Your rights
You may exercise the following rights at any time by writing to contacto@universousb.com:
- Access: request what data we hold about you
- Rectification: correct inaccurate data
- Deletion: request that we delete your data
- Objection: object to the processing of your data
We will respond to your request within a maximum of 10 business days.
8. Security
We apply reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration.
9. Changes to this policy
We reserve the right to update this privacy policy. Any changes will be published on this page with the corresponding update date.